Privacy Policy

1. Who We Are

This Privacy Policy explains how ZY BUILD LTD (“we”, “us”, “our”) collects, uses and protects personal information you provide when visiting zybuild.online or interacting with our services.

ZY BUILD LTD is a private limited company registered in England & Wales under company number 14827635, with its registered office at 9 Lismore Boulevard, London, England, NW9 4DE.

2. Information We Collect

We may collect the following categories of personal information:

• Contact details — name, email, telephone number and postal address, provided when you contact us through the website.
• Project information — details you share about a project, enquiry or request for a quote.
• Technical data — IP address, browser type and basic site-usage data collected automatically via essential cookies and server logs.

3. How We Use Your Information

We use personal data only for legitimate business purposes, including:

• Responding to your enquiries and preparing quotes;
• Delivering agreed services and managing contracts;
• Keeping records required by UK law (e.g. accounting, HMRC);
• Maintaining the security and functionality of our website.

4. Legal Basis for Processing

We process personal data under the UK General Data Protection Regulation (UK GDPR) on one or more of these bases: your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.

5. Sharing Your Information

We do not sell personal data. We may share information only with trusted service providers (hosting, email, accounting) acting on our instructions, or where required by law.

6. Data Retention

We keep personal information only as long as necessary for the purpose it was collected, or as required by UK law — typically up to six years for commercial records.

7. Your Rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to our processing of your personal data, and the right to data portability. To exercise any of these rights, email info@zybuild.online. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure, including HTTPS encryption, access controls and secure hosting.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows the current version.

10. Contact Us

For any questions about this policy or how we handle your personal data, email info@zybuild.online or write to our registered office address above.